Privacy Policy
At Modren Training, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website, contact us, or book our training services.
Information We Collect
We may collect the following types of personal information:
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Contact Information: your name, email address, and telephone number
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Booking Details: organisation name, participant details, training dates, and course preferences
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Payment Information: securely processed by trusted third-party providers
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Technical Data: IP address, browser type, device details, and cookies
How We Use Your Information
We use the information we collect for purposes such as:
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Responding to enquiries and processing bookings
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Delivering training services, certificates, and attendance confirmation
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Communicating with you about your training or enquiry
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Improving our website, services, and customer support
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Meeting legal, regulatory, and certification requirements
Sharing of Information
We do not sell or trade your personal information. Data may only be shared with:
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Service Providers: payment processors, booking systems, and communication platforms
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Awarding or Regulatory Bodies: for certification and compliance
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IT and Support Providers: who help maintain secure systems
Data Security
We protect your personal data through:
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Secure processing of all payments by trusted providers
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Restricted access to personal information, limited to authorised staff
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Regular reviews of our systems to maintain compliance and security
Cookies
Our website may use cookies to:
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Enhance your browsing experience
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Monitor website performance and usage
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Support marketing and communication
You can manage or disable cookies through your browser settings.
Your Rights
Under UK data protection law (UK GDPR), you have the right to:
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Access the personal data we hold about you
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Request correction of inaccurate or incomplete data
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Request deletion of your data where appropriate
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Object to or restrict certain types of processing
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Withdraw consent to marketing communications at any time
To exercise your rights, please contact us using the details below.
Data Retention
We retain personal information only as long as necessary to:
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Provide our services and fulfil contracts
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Comply with legal and regulatory obligations
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Resolve disputes and enforce agreements
Contact Us
If you have any questions about this Privacy Policy or how your data is handled, please contact us:
Modren Training
Email: steven@modrentraining.com
Telephone: +44 7562 757598
Address: 4b Whitefriars Crescent, Perth
Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes in our services, legal requirements, or business practices. The latest version will always be available on this page.